Property Manager

Together, we can do great things

We shape leading experiences across office, retail, logistics and student accommodation.

We’re one of Australia’s largest property groups, managing $35 billion worth of assets across the country.

Our sustainable returns from investments come from focusing on what matters most to customers — a great experience and doing good. Every day, our people are driving positive impact for people, place and planet. They’re inquisitive, pioneering industry firsts and pushing new ideas to deliver exceptional outcomes.

This passion and expertise creates an employee experience that puts wellbeing, flexibility and opportunity first.

Come join us.

The role

We have an opportunity for a Customer Solutions Manager where you will be the driving force behind the customer solution strategy at our 8 Exhibition Street asset, reporting directly to the General Manager.

This role places you at the forefront of tenant engagement and service delivery, ensuring every interaction reflects the highest standards of quality and professionalism. You will collaborate across GPT’s national teams—including Property Operations, Marketing & Customer Experience, and Flexible Workspace Solutions—to deliver seamless services, events, and innovative customer initiatives that bring the building to life.

With oversight of concierge operations and a focus on creating a premium-grade experience, this is your opportunity to shape how our customers experience one of premium commercial assets.

What you will be doing

• Supporting the Senior Property Manager in liaising with Office and Retail Customers
• Ensuring that all requests are dealt with in a timely manner and by the appropriate member of the management and wider on-site contractor team in a timely manner.
• Delivering exceptional customer service every day. Strive to continuously enhance service performance and improve the customer journey to offer seamless experiences.
• Supporting the Senior Property Manager with preparation, coordination, and execution of property documentation.   This includes manage telecommunications, storage, carpark and other licenses and Deeds. 
• Assisting with the Monthly Asset Review Minutes, quarterly reporting, business plans, valuations and other reports and information as required. 
• Working collaboratively with the wider asset management teams to develop strategic plans for the assets, focusing on asset positioning, leasing strategy and marketing initiatives.

What makes you stand out

• Tertiary qualifications in Property, Business, Finance, or a related discipline are advantageous but not essential.
• At least 2 years’ experience in commercial, industrial or retail property management.
• Hold a current REIQ Salespersons License (or be willing to obtain).
• Broad understanding and practical application of the following
  • Retail Leases Act
  • Property Management practices.
• Excellent attention to detail and ability to remain focused on specific tasks. 

What makes us stand out

We value our people

• Enjoy flexible working arrangements and generous leave options.
• Experience market-leading parental leave benefits including 22 weeks paid leave for either carer and childcare allowance once you return to work.
• Embrace diverse and challenging career opportunities, supported by our dedicated Learning & Development Team committed to your growth.
• Engage in comprehensive Wellbeing programs and benefit from market-leading policies and support tailored to diverse needs.
• Be recognised by peers through nomination awards and take part in our generous Employee Referral Program.

We know the power of a great experience

• Ranked 4th in the 2024 Gender Equality Global Report released by Equileap.
• Achieved number 2 real estate company in S&P Global Sustainability Assessment.
• Earned a gold ranking in Australian Workplace Equality Index (AWEI) for LGBTQIA+ inclusion.
• Awarded our fifth consecutive Employer of Choice for Gender Equality citation from the Workplace Gender Equality Agency (WGEA) in 2023-2025.
• Accredited Family Inclusive Workplace™.
• Committed to our second Stretch Reconciliation Action Plan (RAP).

Everyone counts

GPT offers an inclusive workplace culture and embraces people with diverse perspectives, skills and backgrounds. We welcome applications from First Nations candidates, members of the LGBTQIA+ community, people living with disability and people of diverse ages, cultures and backgrounds. 

Let’s get started

If this role sounds like you, we want to hear from you. Go for it!

Click on “Apply” to submit your application and Olivia from the Talent Acquisition Team will be in touch.