Manager, GPT Space & Co

Together, we can do great things

We shape leading experiences across office, retail, logistics and student accommodation.

We’re one of Australia’s largest property groups, managing $35 billion worth of assets across the country.

Our sustainable returns from investments come from focusing on what matters most to customers — a great experience and doing good. Every day, our people are driving positive impact for people, place and planet. They’re inquisitive, pioneering industry firsts and pushing new ideas to deliver exceptional outcomes.

This passion and expertise creates an employee experience that puts wellbeing, flexibility and opportunity first.

Come join us.

The role

Step into a key role at our Queen & Collins commercial asset. As the Manager you will play a crucial role in shaping the future of GPT Space&Co, ensuring operational excellence within their location. With a clear vision to establish GPT Space&Co as Australia’s leading provider of flexible workspaces and event spaces the Manager consistently elevates both the brand, and the member/guest experience each day.

Aligned with our ‘Experience First’ principle and in close partnership with GPT, the Manager is committed to creating inspiring, world-class workspaces and delivering exceptional customer experiences. This is accomplished through effective team communication, proactive facilities management, and engaging customer interactions and engagements.

What you will be doing

The principal tasks of the role include, but are not limited to:

• Act as the primary brand ambassador and customer contact, delivering exceptional end-to-end service from enquiry to post-event follow-up.
• Manage all meeting room and event bookings, including catering, setup/reset, bespoke requirements, and on-the-day execution.
• Build strong member and guest relationships, resolve issues promptly, and curate high-impact engagement events that drive participation and ROI.
• Support sales by promoting services, managing enquiries and tours, converting prospects, and maintaining a healthy sales pipeline to maximise occupancy.
• Coordinate marketing initiatives with the GPT marketing team and maintain strong product and competitor knowledge.
• Oversee venue operations including AV/tech troubleshooting, amenity management, contractor coordination, repairs, maintenance, and stakeholder relationships.
• Ensure full compliance with work health & safety standards, privacy, safety, and security requirements across all locations.
• Contribute to financial management through cost control, billing support, debt tracking, and adherence to procurement and expense policies.

What makes you stand out

You bring at least two years of customer service experience, demonstrating a strong customer-centric mindset and the ability to create positive, memorable interactions. Your excellent written and verbal communication skills allow you to engage confidently and professionally with a wide range of stakeholders. You’re able to manage multiple projects at once in a dynamic, customer-facing environment, staying organised and responsive under pressure. You also have solid, intermediate proficiency in Microsoft Office—particularly Word, Excel, and Outlook—which supports your ability to work efficiently and deliver high-quality outcomes.

What makes us stand out

We value our people

• Enjoy flexible working arrangements and generous leave options.
• Experience market-leading parental leave benefits including 22 weeks paid leave for either carer and childcare allowance once you return to work.
• Embrace diverse and challenging career opportunities, supported by our dedicated Learning & Development Team committed to your growth.
• Engage in comprehensive Wellbeing programs and benefit from market-leading policies and support tailored to diverse needs.
• Be recognised by peers through nomination awards and take part in our generous Employee Referral Program.

We know the power of a great experience

• Ranked 5th in the 2024 Gender Equality Global Report released by Equileap.
• Achieved number 2 real estate company in S&P Global Sustainability Assessment.
• Earned a gold ranking in Australian Workplace Equality Index (AWEI) for LGBTQIA+ inclusion.
• Awarded our fifth consecutive Employer of Choice for Gender Equality citation from the Workplace Gender Equality Agency (WGEA) in 2023-2025.
• Accredited Family Inclusive Workplace™.
• Committed to our second Stretch Reconciliation Action Plan (RAP).

Everyone counts

GPT offers an inclusive workplace culture and embraces people with diverse perspectives, skills and backgrounds. We welcome applications from First Nations candidates, members of the LGBTQIA+ community, people living with disability and people of diverse ages, cultures and backgrounds. 

Let’s get started

If this role sounds like you, we want to hear from you. Go for it!

Click on “Apply” to submit your application and Olivia from the Talent Acquisition Team will be in touch.