Senior Retail Manager

Together, we can do great things

We shape leading experiences across office, retail, logistics and student accommodation.

We’re one of Australia’s largest property groups, managing $35 billion worth of assets across the country.

Our sustainable returns from investments come from focusing on what matters most to customers — a great experience and doing good. Every day, our people are driving positive impact for people, place and planet. They’re inquisitive, pioneering industry firsts and pushing new ideas to deliver exceptional outcomes.

This passion and expertise creates an employee experience that puts wellbeing, flexibility and opportunity first.

Come join us.

The role

GPT is currently looking for a Senior Retail Manager to lead the retail branch of the Centre Management team at the iconic Melbourne Central. Bringing together more than 300 retailers over five levels, Melbourne Central is a diverse shopping, dining and entertainment destination, in the heart of Melbourne.

Reporting to the Centre General Manager, this role is focused on meeting asset objectives and delivering optimum investment return. This is achieved through maintaining effective relationships with our retail tenants, monitoring and analysing budgets to manage the asset’s financial performance and continually looking for ways to capture new income opportunities.

What you will be doing

• Managing and developing the Retail team members, providing leadership and guidance to ensure activities are prioritised and diligently and efficiently completed
• Establishing solid relationships with retailers to understand market conditions, fluctuations in their business and ensure a proactive response to their needs and develop and implement a Retail Engagement Strategy
• Ensuring retailer onboarding process is seamless and key dates are met in line with income expectations and help drive refurbishments
• Overseeing the forecasting and reporting including abatements, surrenders, turnover rent and other income and actively manage and communicate operational issues affecting retailer performance
• Monitoring lease compliance, ensuring delivery of retailer standards and proactively monitor the debtors’ situation to ensure that any critical retailers are identified early and managed.

What makes you stand out

A tertiary educated professional, with experience in a centre management role combined with well-honed negotiation skills and a proven ability to lead and develop a small team. You will have a strong understanding of the Retail industry and the Retail Leases Act, coupled with the ability to develop and deliver business strategies in an innovative and dynamic way that results in strong centre performance across all key business indicators.

You are an individual that has a high level of financial understanding and commercial acumen and are able to identify key priorities and develop the timelines needed to achieve these goals.

You will also need exceptional communication skills and be able to present to, engage with and build effective working relationships with all stakeholders alike.

This role would suit a leader with a strong understanding of the retail sector who is customer driven and passionate about continually improving results.

What makes us stand out

We value our people

• Enjoy flexible working arrangements and generous leave options.
• Experience market-leading parental leave benefits including 22 weeks paid leave for either carer and childcare allowance once you return to work.
• Embrace diverse and challenging career opportunities, supported by our dedicated Learning & Development Team committed to your growth.
• Engage in comprehensive Wellbeing programs and benefit from market-leading policies and support tailored to diverse needs.
• Be recognised by peers through nomination awards and take part in our generous Employee Referral Program.

We know the power of a great experience

• Ranked 5th in the 2025 Gender Equality Global Report released by Equileap.
• Placed 1st of real estate investment trusts in the S&P Global Corporate Sustainability Assessment 2025 Yearbook.
• Earned a Gold ranking in Australian Workplace Equality Index (AWEI) for LGBTQIA+ inclusion.
• Awarded our fifth consecutive Employer of Choice for Gender Equality citation from the Workplace Gender Equality Agency (WGEA) in 2023-2025.
• Accredited Family Inclusive Workplace™.
• Committed to our second Stretch Reconciliation Action Plan (RAP).

Everyone counts

GPT offers an inclusive workplace culture and embraces people with diverse perspectives, skills and backgrounds. We welcome applications from First Nations candidates, members of the LGBTQIA+ community, people living with disability and people of diverse ages, cultures and backgrounds. 

Let’s get started

If this role sounds like you, we want to hear from you. Go for it!

Click on “Apply” to submit your application and Mandy from the Talent Acquisition Team will be in touch.