Infrastructure Delivery and Operations Manager

Together, we can do great things

We shape leading experiences across office, retail, logistics and student accommodation.

We’re one of Australia’s largest property groups, managing $35 billion worth of assets across the country.

Our sustainable returns from investments come from focusing on what matters most to customers — a great experience and doing good. Every day, our people are driving positive impact for people, place and planet. They’re inquisitive, pioneering industry firsts and pushing new ideas to deliver exceptional outcomes.

This passion and expertise creates an employee experience that puts wellbeing, flexibility and opportunity first.

Come join us.

The role

The Infrastructure Delivery and Operations Manager plays a critical leadership role in delivering, operating, and continuously improving GPT’s Infrastructure and Cyber platforms and services. This position is responsible for leading vendor and delivery management, strengthening governance and process maturity, and ensuring reliable operational execution across infrastructure, cloud, and cyber initiatives. The role partners closely with stakeholders to drive performance, resilience, and value from GPT’s technology services.Top of Form

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What you will be doing

What makes you stand out

• Leading the delivery and operation of infrastructure and cyber security projects and BAU services, translating strategic objectives into effective execution plans in partnership with technology leads.
• Driving operational excellence through process definition, standardisation, ITIL-aligned change/incident/problem management, and continuous improvement across infrastructure and cyber domains.
• Owning vendor and supplier management across all infrastructure and cyber security contracts (~$4.8M annual spend), including tenders, RFPs, renewals, performance management, and strong commercial oversight of OPEX and CAPEX budgets.
• Overseeing end-to-end operational execution, ensuring consistent and compliant delivery of patching, backup, disaster recovery, onboarding, and technical coordination to reduce risk and improve service outcomes.
• Supporting governance, risk, and compliance obligations, including GS-007, IT General Controls, audits, documentation, controls testing, and alignment between operational delivery and regulatory requirements.

What makes you stand out

You will have 10+ years’ experience in infrastructure delivery or operations management, with a strong track record leading complex, multi-domain environments and managing enterprise-scale vendors, contracts, and service delivery. The successful candidate will bring proven financial management capability, including budgeting and forecasting, and the ability to define, embed, and improve operational processes and governance. Experience leading technology tenders, vendor transitions, and working within property, facilities, or multi-site environments is desirable. Relevant tertiary qualifications and industry certifications such as ITIL, PMP, PRINCE2, CISSP, or cloud certifications are preferred.

Key capabilities include strategic thinking with a strong execution focus, excellent communication and stakeholder engagement skills, strong commercial and negotiation acumen, and a confident leadership presence. The role also demands the ability to drive change, improve operational outcomes, maintain high-quality documentation and governance, and manage multiple competing priorities effectively under pressure.

What makes us stand out

We value our people

• Experience market-leading parental leave benefits including 22 weeks paid leave for either carer and childcare allowance once you return to work.
• Embrace diverse and challenging career opportunities, supported by our dedicated Learning & Development Team committed to your growth.
• Engage in comprehensive Wellbeing programs and benefit from market-leading policies and support tailored to diverse needs.
• Be recognised by peers through nomination awards and take part in our generous Employee Referral Program.

We know the power of a great experience

• Ranked 5th in the 2024 Gender Equality Global Report released by Equileap.
• Achieved number 2 real estate company in S&P Global Sustainability Assessment.
• Earned a gold ranking in Australian Workplace Equality Index (AWEI) for LGBTQIA+ inclusion.
• Awarded our fifth consecutive Employer of Choice for Gender Equality citation from the Workplace Gender Equality Agency (WGEA) in 2023-2025.
• Accredited Family Inclusive Workplace™.
• Committed to our second Stretch Reconciliation Action Plan (RAP).

Everyone counts

GPT offers an inclusive workplace culture and embraces people with diverse perspectives, skills and backgrounds. We welcome applications from First Nations candidates, members of the LGBTQIA+ community, people living with disability and people of diverse ages, cultures and backgrounds. 

Let’s get started

If this role sounds like you, we want to hear from you. Go for it!

Click on “Apply” to submit your application and Olivia from the Talent Acquisition Team will be in touch.